It is still covered under manufactures warranty but does not cover food loss. (about 2008). i went to LG's FB site and posted about my failed Kenmore Elite fridge. Don't use either!!!!!!!!! I need to be added to claim. My repair guy told me there was a civil lawsuit going on. 136,734. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. We paid the service charge and then try to set up the repair date and that when we found out from the service provider they were not going to repair the refrigerator. This 10 day wait was supposed to be and "expedited" appointment. Overall, here are the potential causes of the leaking: Monday, Nov 28th called several repair men and then found out the model was actually an LG "by Kenmore". We are spreading the word: Do not buy an LG refrigerator because it is not worth $3,000 when it does not last even 2 years and LG does not care about their customersthey only care about making the quick $$$. Compact Refrigerator. Product Recalls. HELP. confirmed the compressor has to be replaced. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Sears will not fix it , they can not get parts from China. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! LG needs to be investigated thoroughly. My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. Ive lost food and now I do not have a refrigerator due to the financial burden this has put on me. To repair will be over 1200. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. He said $1200 to repair it. Sears, BEware i will be filling a lawsuit against your company once all this settles. Lost all our food. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor" and after he opened it up, he was right. This is the second Kemore Elite French door refrigerator with freezer in the bottom Stainless Steel in 9 years to have the compressor go out. 36mo to pay off. I have notified LG and called every repair person with about 50 miles. . Cost is around $1300.00, This is BS, anyone with suggestions. Ridiculous!!! 4/28/20. The Class Action Lawsuit refers to when a group of people win a lawsuit against a company over the damages they have suffered due to the carelessness of the company. For nothing! Control panel went, which made the compressor go. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. I want it replaced or repaired. I am losing big from this purchase. Now today 2-5 years later and 3000 in a fridge I have nothing. NEVER ever would I recommend LG. Is there a recall on LG FC75LBNA refrigerator compressor. It is now July 2018 and the refrigerator has gone out again! Last month June 2019 our freezer stopped working. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. It's a LEMON! I didn't think I needed to buy it because most refrigerators last longer than a year??? Purchased my Kenmore Elite 795 for $ 2500 in May 2016. We went on vacation and came back only to have to through out all our food. Purchased a Sears Kenmore Elite Trio, bottom fridge, in April, 2015. Now the compresser needs replacing. Model # 795.72043.110. I will never buy another LG product or recommend it to anyone. We now found out from the repair person from Sears that it is the compressor and condenser which he told me was a problem directly from the factory. It will take a week for tech to look at the compressor. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. Wow, I am distraught. The unit was made by LG for Kenmore. Ridiculous!!! After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. This is ridiculous especially seeing that they have known about these compressors for quite awhile! I mean the same repair guy. We had to pay for two service calls for same problem and refrigerator still wouldn't freeze. of course lost a fridge full of food. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. This is definitely not fair to the consumer for this company to steal our money. Then they kept switching me from one department to another without resolution. Compressor out in my unit. We have basic fridges 20-30 years old in the break rooms at work! Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. I bought brand new refrigerator from SEARS, model 51833,January 2016. They finally sent a repairman that took the entire microwave apart and basically rebuilt it. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. Im all for legal action against them both. Water leeks from the bottom freezer out onto the floor. Im so disappointed in the model.. Which happened a few months ago. i went food shopping, came home put it all away. Was told the compressor overheated & refrigerant leaked out. In this article, the top 14 comes from brands: Kenmore, Enterpark only, ICEPURE, Mist, Tier1, APPLIANCEMATES, PUREPLUS, Kenmore Elite, MONKEMON which are reputable brands in the market. I am still fighting for a replacement. Have not seen this # in previous recall notices. Kenmore elite 795.7132 series bottom freezer refrigerator (86 pages) Refrigerator Kenmore Elite 795.7802 Series Use & Care Manual. Horrible customer service. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Model #795-73139-410. Consumers calling Kenmore for replacements are experiencing severe backlogs in getting replacements and are left without a functioning refrigerator. I am beyond frustrated with Sears. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. The refrigerators have the side-by-side upper doors and a freezer drawer at the bottom of the refrigerator. Why is my model not included in the Recall? Amazon Music Stream millions I have not been able to get a Sears person out to fix until the 28th! Model # 795 74305 810. I will continue to search for submitting a proper claim. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Sears will not because they know that LG knows there is a defect in the compressor. On October 13, 2017, we purchased a Kenmore Elite refrigerator and on September 26, the compressor died. Model Number 795.74033.411 Brand Sears Kenmore Age 1-5 years . 3. Now it's July, 2018. The Grab-N-Go door is an unhelpful gimmick that spoils this refrigerator's potential. Compressor went out Nov.20, 2019. Sears has given me the runaround on a warranty of a television I purchased after their technician said it should be replace vs ordering a part which never came. It is pretty bad when no one will work on them. Ice Maker has already quit working and the gear is still on and can't turn it off, so I'm sure that will burn up next. Bought a Kenmore Elite (model: 79572489411) bottom freezer in 2016. The local guy told me that I should expect the new compressor to last 3-5 years. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. I was sent to the recall group to check if this model was covered. Our fridge went out 1 year 5 months after we bought it. I have a kenmore/LG trio refrigerator purchased in 2016. I bought the Kenmore elite model # 795 72595 710 on 3/18/2019 ice maker doesn't work freezer doesn't work fridge is barely cold. The money is one thing and the stress, frustration this has been causing our family is another! I didn't spend Kenmore Elite money to get an LG but that's a different story. IT IS ONLY 4-5 YRS OLD. The second time in barely 3 months (Hurricane Ida and Nicholas). A MONTH! Kenmore 94293 4.4 cu. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Its frustrating because the English of the people we spoke with is not very good. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Compressor went out 18 months later. HELP. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. If we had seen all these complaints we would never had purchased it. If you are thinking of buying a new fridge, beware of these models for sure. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. sears is junk. Since you paid for an extended warranty, Sears should . I called local repairmen but they said only Sears can fix it under warranty. So disappointed in this product! Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. When I did, I was redirected to Sears. (4 The defect CODE shows on the Refrigerator and Freezer Display. I bought a Kenmore Elite 12/04/2015 for $2,872.58. I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Purchase in July 2017. I AM LIVID!! I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Purchased Kenmore Elite refrigerator in 2017. Not sure where to turn. Our fridge was no longer cooling on October 22. Take note of the following facts about the Kenmore elite . Steer away from Kenmore. The repairman said he sees at least one of these a week. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Please Help! American Home Shield will not cover either because should be under warranty. The. How I long for the good old days, when American made products were made reliable. Simply outrageous will never by LG anything again. They told us it was just the ventsto wait 48 hours. I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. RETRO DESIGN - Enhance the appearance of your decor with the RCA Refrigerator. Kenmore Elite Model 795.73157.610 manufactured in 2016 and in house I purchased in 2019. I think we would be better off going somewhere els. Wth I purchased a Kenmore elite for 2800 on sale from 4300. PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. Either way it is bad business practice and the consumer needs relief. Somebody should be held accountable as many people have said. He told me to go out and purchase a new fridge. My Kenmore Elite refrigerator purchased July 2019 stopped working over 2 weeks (now going onto 3 weeks) ago and since I have extended warranty, I placed a call for service. Model # 795.79044.310. How can I get in on this lawsuit. Our food has spoiled and we are without a refrigerator for at least week while we are under "stay at home" protocol. The average refrigerator lasts about 14 years, give or take. The refrigerator just made 3 years old and has conked out. None available. Kenmore Fridge is Not Cooling. Kenmore/LG are aware of it and they need to replace these units! Purchased a Kenmore Elite 72483 refrigerator in October 2015. DO NOT PURCHASE this refrigerator. I just had my Kenmore refrigerator, Model# 79570323310 (purchased date 02/2016) with 3 year warranty from Sears just suddenly stop cooling after owning it less than 3 years and 7 months. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. He replaced the compressor which cost me around $350. My issue is the machine will not stop running and its making a grinding noise. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. Purchased a Kenmore Elite 3 door bottom freezer in 2015. Only part is covered under warranty. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. I have not owned an LG before and I will not own another one in the future. They obviously know the problems, yet lie to their customers. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. We are saving for new appliances, it's like trying to save for an old used car. It has been worked on approximately 10-15 time since my purchase. My $3000 kenmore elite made by LG purchased on july 10th 2016 failed on June 26th 2020.Ineleigible for recalls or class action, LG would not recognize their roll in the manufacturing defect and I am left with nothing, no recourse. Sears comes out, looks at it, and looks at me and said it was garbage and to start looking for a new fridge. Ordered it and another week until the origional repair guy came back and replaced the condensor. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. We had a tech come to check it and the teach said the compressor and cooing coil were no longer working. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. I spoke to a Sears Retiree who stated some of their refrigerators has a 10year warranty on sealed compressor. Sears Kenmore Elite refrigerator is a lemon. Kenmore Refrigerator Compressor Buzzing - What to Do. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) Technician did not show, his reason was he was overbooked, he was tired and it was too late. Not expectable. They last about 2 years and are unreliable. After seeing the list of compliant this is what Sears & LG wants! He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. They sent three repairman to fix it. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. Now, 25 months of owning it, it quit again. I called Sears Service Saturday and was advised they would send a tech on 8/24. Paid $3200. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. There was no recourse, no way to add my name to a waiting list, I just have to call back every day to see if a technician is available. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. Bought my Kenmore Elite May 2019. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Where is our government officials help in this matter? Still may 9th. I called the corporate office this morning and was sent back to the same customer service number. The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. Now we're reading that LG/Kenmore is supplying faulty compressers for this refrigerator when manufactured. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. At 1 year and 1 month some motherboard issue ($400). And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. This is how we found out that the fridge quit working. The fan motor noise becomes so loud you cannot carry on a conversation while standing next to it. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . In May 2019 the compressor leaked out all the Freon. Service terrible. I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. Did my time to file a claim expire? When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Sears Home Appliance company repaired it a couple of weeks ago, but the only thing the warranty for the compressor covered was the cost of the compressor only. We need another lawsuit but apparently LG has filed bankruptcy. In August 2019 at 15 months old, the compressor went out. This one will cost about $1600 to replace the compressor. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. This cannot be right! It allows for more convenient access to fridge and freezer contents, which will make cleaning easy, too. Sears states we have to use their technician or the manufacturer warranty is null in void. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. We purchased our Kenmore freezer on top refrigerator Mar 22, 2007. This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. The thing that bother me the most was that their was no sense of urgency on Sears behalf. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. will never buy anything "LG" in the future unless i read an awful lot of good news about how they have improved. I still have the paper affixed to the inside of the fridge. Purchased a Kenmore Elite 3 Door 9/14/17. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. We went out and purchased a new refrigerator. 4 years old and a really Bad time in our life. He determined the compressor is not functioning and needs to be replaced. The next day items in the freezer were beginning to defrost. She is widowed so her refrigerator does not get used as would a normal size household. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. Do we qualify for the class action suit? LG has scheduled repair FOUR days from now. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. Share the good news, like us, and tweet. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Maybe if I was a Senators son!! Really? I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. I own a Kenmore refrigerator with an LG compressor, i have paid to have this replaced, LG has recalled this compressor. It replaced a "cheap" fridge that was still working 10 years after we bought it. We were on the phone with Sears and LG customer service in Alabama for over 2 hours. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. I am a 69 year old widow. The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. Bought the unit June 2017 and a little over 4 1/2 years, no longer working. It comes with a 21 x 21 x 55 inches and a 7.5 Cu. Did research and troubleshooting online and most issues are the Linear Inverter Compressor or the PCB. The builder that did my house had Sears as the appliance supplier unfortunately. The unit cost me $1900.00 new. The Reason for the Kenmore Refrigerator Not Cooling. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. We have been living with no refrigerator for one month. Purchased Kenmore Elite model # 795.72483.411 refrigerator in 2/17, within 6 months the fan motor was making a noise due to ice forming on the back of the freezer. 795.7519240 . The ice maker broke within months and they fixed it. My Kenmore Model 795.51833.412 after 4 yrs just failed. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. My frig model is LFXS30766/86. I bought a Kenmore elite model number 253.44743110 from sears. Last week I started to smell a rotten smell in my kitchen and could not figure out where it was coming from. going to cost you $20 in fuel. This is around 2 years and 1 month. We had purchased the Kenmore Elite 795.74023 refrigerator with ice maker in the door. Call Sears they would be able to ilook at it in a month. Now I'm reading about faulty compressors and other things. I called Sears and they said it's under . Purchased Kenmore elite 795.74033.410 with extended warranty. So now how do we file for the lawsuit. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. He informed me the compressor needed to be replaced at a total cost of $850.00. WHERE THE HELL IS THE CONSUMER PROTECTION!??? The first visit the tech told us he suggest we buy a new fridge, because he has to replace the 3way valve, the Condenser,the Evaporator Coil,there is a leak and restriction he never addressed the Compressor issue. A layer of ice builds up, which has to be broken up. We made an appointment with Sears technician but they failed to show up. Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. I am trying to contact the few available Sears Repair Store near my home and they ask for $ 129 Diagnostic Fee. It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound.
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